Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"a5bb431063593638662da0931896efea08ba326f_lout","branding":{"id":"5","key":"mt","name":"HealthLink Dimensions Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#b51b20","headerLinkHoverBGColor":"#b51b20","headerBadgeColor":"#b51b20"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4bba05f2-313c-419c-9bb0-c86e674d1e56/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OTg4NDRmMy02NTBmLTQ5YjAtODg1Ni03ZmNiMDI2OGMxMDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiYmEwNWYyLTMxM2MtNDE5Yy05YmIwLWM4NmU2NzRkMWU1NiI6WyJyZWFkIl19LCJleHAiOjE3NjYzNDk4NTQsIm5iZiI6MTc2NjM0OTI1NH0.9QJUtY-V1UR6hLL55JVACXwD94MNQvkZZORTCTPpsEQ&client=798844f3-650f-49b0-8856-7fcb0268c107&mode=fit","logoId":"4bba05f2-313c-419c-9bb0-c86e674d1e56","isLogoAvailable":true,"helpCenterTitle":"HealthLink Dimensions Support Center","sharedPortalName":"HealthLink Dimensions","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"HealthLink Dimensions Support Center","sharedPortalName":"HealthLink Dimensions","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e00000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/65aa30eb-82c4-4c09-b087-87a1a3f929fd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OTg4NDRmMy02NTBmLTQ5YjAtODg1Ni03ZmNiMDI2OGMxMDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY1YWEzMGViLTgyYzQtNGMwOS1iMDg3LTg3YTFhM2Y5MjlmZCI6WyJyZWFkIl19LCJleHAiOjE3NjYzNDk4NTQsIm5iZiI6MTc2NjM0OTI1NH0.T-hg2EapvCkQA-UDXs51cMgkG-oykbwCfxEEHdn5CrU&client=798844f3-650f-49b0-8856-7fcb0268c107&height=300&mode=fit","bannerMediaApiFileId":"65aa30eb-82c4-4c09-b087-87a1a3f929fd","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"mt","projectId":11551,"serviceDeskId":5,"name":"HealthLink Dimensions Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"66","name":"CRND support","descriptionHtml":"","callToAction":"CRND support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11201,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[19],"key":""},{"id":"203","name":"Data Support","descriptionHtml":"","callToAction":"Data Support","introHtml":"<p>Data, FTP, S3 Buckets and other related Technical support issues</p>","icon":11245,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11245","groups":[94],"key":""},{"id":"96","name":"Email Deployment Insertion Order","descriptionHtml":"","callToAction":"Email Deployment Insertion Order","introHtml":"<p>Submit the insertion order for the Email Deployment campaign</p>","icon":11289,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11289","groups":[25],"key":""},{"id":"70","name":"PracticeAlert billing questions","descriptionHtml":"","callToAction":"PracticeAlert billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11298,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11298","groups":[61],"key":""},{"id":"67","name":"PracticeAlert support","descriptionHtml":"","callToAction":"PracticeAlert support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11201,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[61],"key":""},{"id":"434","name":"Programmatic Campaigns","descriptionHtml":"<p>upon completing the form, you will get an email with the details of this request. Further communication will be done via email afterwords until the completion of the campaign.</p>","callToAction":"Programmatic Campaigns","introHtml":"<p>Please fill out the following information to better assist us in creating your campaign.</p>","icon":11214,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11214","groups":[193],"key":""},{"id":"68","name":"ProviderNSA billing questions","descriptionHtml":"","callToAction":"ProviderNSA billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11298,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11298","groups":[61],"key":""},{"id":"65","name":"ProviderNSA support","descriptionHtml":"","callToAction":"ProviderNSA support","introHtml":"<p>Tell us the problems you are experiencing</p>","icon":11201,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[61],"key":""},{"id":"102","name":"Recruiting Management System Billing Questions","descriptionHtml":"","callToAction":"Recruiting Management System Billing Questions","introHtml":"<p>Choose this if you have questions about licensing and billing.</p>","icon":11298,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11298","groups":[61],"key":""},{"id":"101","name":"Recruiting Management System Support","descriptionHtml":"","callToAction":"Recruiting Management System Support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11201,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[61],"key":""},{"id":"77","name":"Suggest CRND improvement","descriptionHtml":"","callToAction":"Suggest CRND improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[19],"key":""},{"id":"79","name":"Suggest PracticeAlert improvement","descriptionHtml":"","callToAction":"Suggest PracticeAlert improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[61],"key":""},{"id":"78","name":"Suggest ProviderNSA improvement","descriptionHtml":"","callToAction":"Suggest ProviderNSA improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[61],"key":""},{"id":"103","name":"Suggest Recruiting Management System Improvement","descriptionHtml":"","callToAction":"Suggest Recruiting Management System Improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[61],"key":""},{"id":"84","name":"Trigger Email Intake Request","descriptionHtml":"","callToAction":"Trigger Email Intake Request","introHtml":"<p>Submit all the required information for the Trigger Email campaign setup</p>","icon":11294,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11294","groups":[21],"key":""},{"id":"83","name":"Trigger Email support","descriptionHtml":"","callToAction":"Trigger Email support","introHtml":"<p>Do you have any questions, concerns or issues related to the Trigger Email platform?</p>","icon":11200,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11200","groups":[21],"key":""},{"id":"61","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11289,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11289","groups":[],"key":""},{"id":"58","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11298,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11298","groups":[],"key":""},{"id":"60","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11311,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11311","groups":[],"key":""},{"id":"94","name":"Privacy support","descriptionHtml":"","callToAction":"Privacy support","introHtml":"","icon":11201,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11201","groups":[],"key":""},{"id":"59","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":11303,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11303","groups":[],"key":""},{"id":"63","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11297,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11297","groups":[],"key":""},{"id":"64","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11301,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11301","groups":[],"key":""},{"id":"57","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11282,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11282","groups":[],"key":""},{"id":"97","name":"TEST COPY UCSF Email Deployment Insertion Order","descriptionHtml":"","callToAction":"TEST COPY UCSF Email Deployment Insertion Order","introHtml":"<p>Submit the insertion order for the Email Deployment campaign</p>","icon":11337,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11337","groups":[],"key":""}],"reqGroups":[{"id":25,"name":"Email Deployment"},{"id":21,"name":"Trigger Email"},{"id":94,"name":"Data Support"},{"id":19,"name":"Carelike"},{"id":61,"name":"Product Support"},{"id":193,"name":"Programmatic Campaigns"}],"orderMapping":{"19":[66,69,77],"25":[96],"61":[67,70,79,101,102,103,65,68,78],"20":[67,70,79],"24":[94],"193":[434],"18":[65,68,78],"27":[103,101],"94":[203],"21":[84,83]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OTg4NDRmMy02NTBmLTQ5YjAtODg1Ni03ZmNiMDI2OGMxMDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTU1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjYzNTA0NTQsIm5iZiI6MTc2NjM0OTI1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.qKmbzK_9t435LI7z12Mo62sxWVoDIG94BxKv3piU1iw","targetCollection":"upload-project-11551","endpointUrl":"https://api.media.atlassian.com","clientId":"798844f3-650f-49b0-8856-7fcb0268c107","tokenDurationInMins":20}},"reqCreate":{"id":96,"projectId":11551,"issueType":{"id":"10314","name":"Email Deployment IO"},"form":{"name":"Email Deployment Insertion Order","descriptionHtml":"","callToAction":"Email Deployment Insertion Order","intro":"<p>Submit the insertion order for the Email Deployment campaign</p>","instructions":"","icon":11289,"iconUrl":"https://support.tickets.healthlinkdimensions.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11289","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Project Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["11302"],"values":[{"value":"11294","label":"Carelike","selected":false,"children":[]},{"value":"11346","label":"Data Support","selected":false,"children":[]},{"value":"11302","label":"Email Deployment","selected":false,"children":[]},{"value":"11292","label":"PracticeAlert","selected":false,"children":[]},{"value":"11300","label":"Privacy","selected":false,"children":[]},{"value":"11293","label":"ProviderNSA","selected":false,"children":[]},{"value":"11306","label":"Recruiting Management System ","selected":false,"children":[]},{"value":"11297","label":"TriggerEmail","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/96","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/96","calendarParams":{"firstDay":0,"date":"2025-12-21T15:34:14-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3OTg4NDRmMy02NTBmLTQ5YjAtODg1Ni03ZmNiMDI2OGMxMDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTU1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjYzNTA0NTQsIm5iZiI6MTc2NjM0OTI1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.qKmbzK_9t435LI7z12Mo62sxWVoDIG94BxKv3piU1iw","targetCollection":"upload-project-11551","endpointUrl":"https://api.media.atlassian.com","clientId":"798844f3-650f-49b0-8856-7fcb0268c107","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":3,"updated":"2025-12-18T21:54:48.758030477Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[96],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"Email Deployment IO Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"2073054f-f1fe-4055-a97f-70128c3be670"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"2e9860bb-cead-45cb-aa8e-822972024f0f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"81957a7c-071f-4624-97dd-d2ab4b52e9c0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"96a48545-1313-4193-a324-ad5f8032cee6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"d5348412-c395-4114-9f79-0281f4f5a343"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"3b67338a-e97e-42cb-aa25-6d9407ca508c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":75},"layout":"default","localId":"541167c0-8af7-4a6c-86a2-e4f42182531e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"b3a80d77-c6b7-435f-beb6-8225157f4d42"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"6ada6b4c-7f67-49b6-8287-d2d781591c9f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"10a55ddd-5404-4e7d-8167-40ef6df30a4a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"43a3e3bd-ce66-46d5-a1ef-b24f62abf116"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":64},"layout":"default","localId":"22c4eb01-0a4e-4660-a4e9-24b4b2de6118"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":61},"layout":"default","localId":"a6779d50-b10a-436f-826c-987cdaf1e536"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":73},"layout":"default","localId":"3b7e99c6-808f-4cd5-ac1e-c812e434d59e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":69},"layout":"default","localId":"42524081-d133-4e76-b028-559396bed4fe"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":74},"layout":"default","localId":"68056fdd-81c4-4137-9ce6-a92cebb128ea"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":67},"layout":"default","localId":"2a8425b6-bd0a-42c4-9c9e-c65fa358d2d0"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":65},"layout":"default","localId":"2a6f9453-3930-4c5b-9118-db49c2ef5b80"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"ca68abc7-bbee-432a-b212-e52259116129"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"b98d110f-36c8-4bf4-bb6c-8b23c71709a7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"f09d8e37-a552-464d-b333-18c5705d99c8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"3bee102e-50bc-45d1-bf38-88bb6b74ef2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"2670955e-9c5d-499c-b1b7-24332bd5fc32"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"421462da-2294-4765-9e56-553a076aad6d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"ab9be879-1bbc-4587-8ac3-096e27350bd4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":52},"layout":"default","localId":"a6f808e5-bd14-4dad-9de8-23c6935b88ad"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":53},"layout":"default","localId":"1454ce6b-4aaf-49a1-b8a2-96e0042d41c6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":54},"layout":"default","localId":"682ade3e-94d0-4f36-8ac2-86a6317a6d8a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":58},"layout":"default","localId":"4ee8f2f6-0703-49d4-99ec-65331235c44e"}}]}],"conditions":{"68":{"i":{"co":{"cIds":{"64":["1"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"conditions":["68"]},"2":{"conditions":[]}},"questions":{"12":{"type":"tl","label":"Email: Subject Line","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"19":{"type":"dt","label":"Initial Deployment Date Time","description":"The earliest deployment date will be at least 5 business days after the Insertion Order is submitted.","validation":{"rq":true},"jiraField":"customfield_10938","questionKey":""},"11":{"type":"tl","label":"Email: From Sender Name","description":"This is the “Vanity Name” that most email clients will display which should represent your Company/Brand/Person or Project.","validation":{"rq":true},"choices":[],"questionKey":""},"33":{"type":"dt","label":"First Resend Deployment Date Time","description":"","validation":{"rq":false},"jiraField":"customfield_10952","questionKey":""},"61":{"type":"dt","label":"A/B testing Date Time","description":"","validation":{"rq":false},"jiraField":"customfield_11107","questionKey":""},"35":{"type":"cs","label":"Email: Opt Out Language","description":"Select either \"Unsubscribe\" or \"Other\" and include the Opt-Out verbiage within HTML to comply with CAN-SPAM guidelines.","validation":{"rq":true},"choices":[{"id":"1","label":"Unsubscribe (standard Opt Out for CAN-SPAM Guidelines)","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"21":{"type":"cs","label":"Email: Image Hosting","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"HealthLink Dimensions","other":false},{"id":"2","label":"Client","other":false}],"questionKey":""},"65":{"type":"cs","label":"Is this a Rush deployment?","description":"A Rush deployment is a deployment that needs to be scheduled less than 5 Business days from today. Rush deployments are subject to availability. Incurs an additional fee.","validation":{"rq":true},"jiraField":"customfield_10955","questionKey":""},"69":{"type":"tl","label":"Testing A: Pre-header text","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"75":{"type":"tl","label":"Email: Resend Pre-header text (if applicable)","description":"Short and enticing call to action directly below the subject line.","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"ts","label":"Email: From Email Address","description":"example: sendername@news.treatmentinsights.com or sendername@healthlinkconnection.com","validation":{"rq":true},"choices":[],"questionKey":""},"30":{"type":"tl","label":"Email: Resend Subject Line (if applicable)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"52":{"type":"rt","label":"Internal distribution list","description":"An internal list of emails to receive the live emails. ","validation":{"rq":true},"choices":[],"questionKey":""},"34":{"type":"dt","label":"Second Resend Deployment Date Time (if applicable)","description":"","validation":{"rq":false},"jiraField":"customfield_11106","questionKey":""},"67":{"type":"tl","label":"Testing B: Pre-header text","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"8":{"type":"tl","label":"Email: Pre-header text","description":"Short and enticing call to action directly below the subject line.","validation":{"rq":true},"choices":[],"questionKey":""},"73":{"type":"tl","label":"Testing A: Subject line","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"50":{"type":"at","label":"Creative assets (HTML, briefing document, images, copy, etc)","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"37":{"type":"tl","label":"Audience selection (Specialties, Titles and Geo)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"54":{"type":"at","label":"Suppression list (if applicable)","description":"A list of providers and/or domains that are to be excluded from your deployment.","validation":{"rq":false},"choices":[],"questionKey":""},"43":{"type":"cs","label":"Do you need NPI level special report?","description":"NPI Level report consists of detailed performance metrics and insights specific to healthcare providers’ clicks by specific URLs. Incurs an additional fee.","validation":{"rq":true},"jiraField":"customfield_10956","questionKey":""},"36":{"type":"cs","label":"Re-Send Audience","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Un-opens","other":false},{"id":"2","label":"Total Audience","other":false}],"questionKey":""},"1":{"type":"tl","label":"Company Name, Division and/or Brand","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"58":{"type":"cm","label":"I acknowledge that the following files are attached to this request","description":"","validation":{"rq":true},"choices":[{"id":"4","label":"Creative assets","other":false},{"id":"3","label":"Internal distribution list","other":false},{"id":"2","label":"Seeds for live test","other":false},{"id":"1","label":"Suppression list","other":false}],"questionKey":""},"64":{"type":"cs","label":"Do you need A/B testing?","description":"We can send 2 subject lines to 20% of the audience (10% of audience to SL A and 10% to SL B) and the “winning” subject line to the remaining 80%. Incurs an additional fee.","validation":{"rq":false},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"53":{"type":"rt","label":"Seed emails for TEST","description":"List of internal emails who will receive the TEST emails.","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Postal: Address for the footer","description":"Example: ABC Health, 123 Main St, Atlanta, GA 30328","validation":{"rq":true},"choices":[],"questionKey":""},"74":{"type":"tl","label":"Testing B: Subject line","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"2073054f-f1fe-4055-a97f-70128c3be670"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":3,"updated":"2025-12-18T21:54:48.758030477Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[96],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":3,"name":"Email Deployment IO Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"2073054f-f1fe-4055-a97f-70128c3be670"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"2e9860bb-cead-45cb-aa8e-822972024f0f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"81957a7c-071f-4624-97dd-d2ab4b52e9c0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"96a48545-1313-4193-a324-ad5f8032cee6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"d5348412-c395-4114-9f79-0281f4f5a343"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"3b67338a-e97e-42cb-aa25-6d9407ca508c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":75},"layout":"default","localId":"541167c0-8af7-4a6c-86a2-e4f42182531e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"b3a80d77-c6b7-435f-beb6-8225157f4d42"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"6ada6b4c-7f67-49b6-8287-d2d781591c9f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"10a55ddd-5404-4e7d-8167-40ef6df30a4a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":35},"layout":"default","localId":"43a3e3bd-ce66-46d5-a1ef-b24f62abf116"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":64},"layout":"default","localId":"22c4eb01-0a4e-4660-a4e9-24b4b2de6118"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":61},"layout":"default","localId":"a6779d50-b10a-436f-826c-987cdaf1e536"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":73},"layout":"default","localId":"3b7e99c6-808f-4cd5-ac1e-c812e434d59e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":69},"layout":"default","localId":"42524081-d133-4e76-b028-559396bed4fe"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":74},"layout":"default","localId":"68056fdd-81c4-4137-9ce6-a92cebb128ea"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":67},"layout":"default","localId":"2a8425b6-bd0a-42c4-9c9e-c65fa358d2d0"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":65},"layout":"default","localId":"2a6f9453-3930-4c5b-9118-db49c2ef5b80"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"ca68abc7-bbee-432a-b212-e52259116129"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"b98d110f-36c8-4bf4-bb6c-8b23c71709a7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"f09d8e37-a552-464d-b333-18c5705d99c8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"3bee102e-50bc-45d1-bf38-88bb6b74ef2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":37},"layout":"default","localId":"2670955e-9c5d-499c-b1b7-24332bd5fc32"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":43},"layout":"default","localId":"421462da-2294-4765-9e56-553a076aad6d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"ab9be879-1bbc-4587-8ac3-096e27350bd4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":52},"layout":"default","localId":"a6f808e5-bd14-4dad-9de8-23c6935b88ad"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":53},"layout":"default","localId":"1454ce6b-4aaf-49a1-b8a2-96e0042d41c6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":54},"layout":"default","localId":"682ade3e-94d0-4f36-8ac2-86a6317a6d8a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":58},"layout":"default","localId":"4ee8f2f6-0703-49d4-99ec-65331235c44e"}}]}],"conditions":{"68":{"i":{"co":{"cIds":{"64":["1"]}}},"o":{"sIds":["1"]},"t":"sh"}},"sections":{"1":{"conditions":["68"]},"2":{"conditions":[]}},"questions":{"12":{"type":"tl","label":"Email: Subject Line","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"19":{"type":"dt","label":"Initial Deployment Date Time","description":"The earliest deployment date will be at least 5 business days after the Insertion Order is submitted.","validation":{"rq":true},"jiraField":"customfield_10938","questionKey":""},"11":{"type":"tl","label":"Email: From Sender Name","description":"This is the “Vanity Name” that most email clients will display which should represent your Company/Brand/Person or Project.","validation":{"rq":true},"choices":[],"questionKey":""},"33":{"type":"dt","label":"First Resend Deployment Date Time","description":"","validation":{"rq":false},"jiraField":"customfield_10952","questionKey":""},"61":{"type":"dt","label":"A/B testing Date Time","description":"","validation":{"rq":false},"jiraField":"customfield_11107","questionKey":""},"35":{"type":"cs","label":"Email: Opt Out Language","description":"Select either \"Unsubscribe\" or \"Other\" and include the Opt-Out verbiage within HTML to comply with CAN-SPAM guidelines.","validation":{"rq":true},"choices":[{"id":"1","label":"Unsubscribe (standard Opt Out for CAN-SPAM Guidelines)","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"21":{"type":"cs","label":"Email: Image Hosting","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"HealthLink Dimensions","other":false},{"id":"2","label":"Client","other":false}],"questionKey":""},"65":{"type":"cs","label":"Is this a Rush deployment?","description":"A Rush deployment is a deployment that needs to be scheduled less than 5 Business days from today. Rush deployments are subject to availability. Incurs an additional fee.","validation":{"rq":true},"jiraField":"customfield_10955","questionKey":""},"69":{"type":"tl","label":"Testing A: Pre-header text","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"75":{"type":"tl","label":"Email: Resend Pre-header text (if applicable)","description":"Short and enticing call to action directly below the subject line.","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"ts","label":"Email: From Email Address","description":"example: sendername@news.treatmentinsights.com or sendername@healthlinkconnection.com","validation":{"rq":true},"choices":[],"questionKey":""},"30":{"type":"tl","label":"Email: Resend Subject Line (if applicable)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"52":{"type":"rt","label":"Internal distribution list","description":"An internal list of emails to receive the live emails. ","validation":{"rq":true},"choices":[],"questionKey":""},"34":{"type":"dt","label":"Second Resend Deployment Date Time (if applicable)","description":"","validation":{"rq":false},"jiraField":"customfield_11106","questionKey":""},"67":{"type":"tl","label":"Testing B: Pre-header text","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"8":{"type":"tl","label":"Email: Pre-header text","description":"Short and enticing call to action directly below the subject line.","validation":{"rq":true},"choices":[],"questionKey":""},"73":{"type":"tl","label":"Testing A: Subject line","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"50":{"type":"at","label":"Creative assets (HTML, briefing document, images, copy, etc)","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"37":{"type":"tl","label":"Audience selection (Specialties, Titles and Geo)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"54":{"type":"at","label":"Suppression list (if applicable)","description":"A list of providers and/or domains that are to be excluded from your deployment.","validation":{"rq":false},"choices":[],"questionKey":""},"43":{"type":"cs","label":"Do you need NPI level special report?","description":"NPI Level report consists of detailed performance metrics and insights specific to healthcare providers’ clicks by specific URLs. Incurs an additional fee.","validation":{"rq":true},"jiraField":"customfield_10956","questionKey":""},"36":{"type":"cs","label":"Re-Send Audience","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"Un-opens","other":false},{"id":"2","label":"Total Audience","other":false}],"questionKey":""},"1":{"type":"tl","label":"Company Name, Division and/or Brand","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"58":{"type":"cm","label":"I acknowledge that the following files are attached to this request","description":"","validation":{"rq":true},"choices":[{"id":"4","label":"Creative assets","other":false},{"id":"3","label":"Internal distribution list","other":false},{"id":"2","label":"Seeds for live test","other":false},{"id":"1","label":"Suppression list","other":false}],"questionKey":""},"64":{"type":"cs","label":"Do you need A/B testing?","description":"We can send 2 subject lines to 20% of the audience (10% of audience to SL A and 10% to SL B) and the “winning” subject line to the remaining 80%. Incurs an additional fee.","validation":{"rq":false},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"53":{"type":"rt","label":"Seed emails for TEST","description":"List of internal emails who will receive the TEST emails.","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"tl","label":"Postal: Address for the footer","description":"Example: ABC Health, 123 Main St, Atlanta, GA 30328","validation":{"rq":true},"choices":[],"questionKey":""},"74":{"type":"tl","label":"Testing B: Subject line","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"2073054f-f1fe-4055-a97f-70128c3be670"},"linkedJiraFields":["customfield_11106","customfield_10952","customfield_11107","customfield_10955","customfield_10956","customfield_10938"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}